The Answers To All Your Questions
Do we have to pay a deposit?
Yes. Deposits are usually around £50-£100 for standard orders. The deposit will vary in price for marquee orders.
How far in advance do we need to plan our event?
We would suggest that the bigger the event the earlier you should start planning.
We recommend you get us involved as soon as possible.
Please note that popular Summer dates for Weddings get booked very early, and by booking early the cost can be spread over a longer period of time.
Can I collect and return the equipment myself?
It’s often the most cost-effective way of hiring equipment, especially if you live locally.
Please note that this does not include the marquees, as our specialist team is required to deliver, construct and de-construct the marquee.
What is our policy on breakages?
If we have taken a deposit we will deduct the cost of replacement from that.
If no deposit has been taken we will issue an invoice to cover the replacement cost.
Is there a minimum order size?
No, we are happy to quote for any sized event.
When do we have to pay and how do we pay?
Payment must be made, in full, no later than 7 days before your event.
We accept payment by debit/credit card, cheque, BACS or other electronic bank transfers.
Can we come visit your office and storage units?
We’d be delighted if you’d like to visit us.
Just call the office on 01580 850198, or email us on email@example.com
Do we need to wash up glasses or crockery etc?
No, washing up is included in the price, we just ask you to scrape the plates.
Can you recommend caterers, florists, music providers etc?
Yes, we would be happy to provide you with the contact details of any further service you require. You may check out each service at your leisure and choose the ones you want to entrust with your event.
Do we need to take out insurance?
Yes you do.
Jubilee Hire Ltd does not insure the equipment once it has been delivered and set up on your site or the event itself, or your guests.
Delivery charges are calculated using a google maps integration to determine how far by car it will take to get to your desired location.
- The delivery charge provided at checkout includes the charge of both delivery and collection. Please note that these cost will be reviewed once the quote is sent to our team and may be adjusted accordingly, depending on order size and time of the year.
Still Need Help?
Please do not hesitate to contact us if you have any further questions, or would simply like to discuss your event and your event ideas. We would be happy to help in any way we can.